LOBUBUN, M. Pengaruh Kualitas Layanan Terhadap Kepuasan Nasabah Pada Bank BRI Cabang Sentani. Jurnal Ekonomi dan Bisnis, [S. l.], v. 15, n. 2, p. 141–148, 2023. DOI: 10.55049/jeb.v15i2.280. Disponível em: https://ejurnal.stie-portnumbay.ac.id/index.php/jeb/article/view/280. Acesso em: 18 okt. 2024.